Profeco alerts about defective Ryobi washing machines

//Profeco alerts about defective Ryobi washing machines
Profeco alerta sobre retiro de nueve mil lavadoras a presión marca Ryob.


Mexico City, October 25 (However).- The Federal Consumer Protection Agency (Prophecy) y Techtronic Industries México they warned of recall and repair of nine thousand 014 washing machines under pressure of the brand Ryobidue to the danger overheating y burst.

“This is due to the fact that the pressure washer condenser can overheat and burst, causing parts to be forcibly ejected, which could lead to serious injuries,” Profeco explained in a statement.

According to the Attorney General’s notice, the defective devices belong to the models RY142300 electric pressure 2300 PSI and RY142711VNM electric pressure 2700 PSI.

The company reported that, as of August 27, it has no reports of injuries or incidents in Mexico related to these washing machines, but in the United States, 135 overheated condensers, 41 explosions and 32 cases of injuries have been reported.

Profeco will contact consumers

Profeco indicated that the company Techtronic Industries Mexico will contact the owners of the washing machines via email to ask them to stop using the devices immediately. He also asked potential owners to verify in this liga whether your products are included in this recall.

“The supplier will send a free repair kit with installation instructions and a replacement capacitor,” the institution detailed.

As means of contact for the public, Techtronic Industries México has provided the telephone number 800 843 1111 and its web page.

Profeco concluded by indicating that it will monitor compliance with the campaign, which began on August 28 and will conclude on February 28, 2027, and recalled that its communication channels for guidance and complaints are the following:

  • Consumer Telephone Numbers: 55 5568 8722 and 800 468 8722
  • Social networks X: @AtencionProfeco and @Profeco; and Facebook: ProfecoOficial.



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