Artificial intelligence and mental health: opportunities and challenges in the work environment
In a recent event the ver.di NRW in Düsseldorf became the topic Artificial intelligence (AI) and psychological stress thematised. Our research assistants, Daniela Kreklow and Dr. Bianca Zickerick, led the participants through Opportunities and risks of AI in the modern working world – with special Focus on the impact on employee mental health.
AI – a double-edged sword for the world of work
In the lecture it was made clear that AI has both relieving and burdensome effects can have on employees. On the one hand, AI can take over routine tasks and thus create freedom that employees can use for creative and focused work. On the other hand, the introduction of such technologies brings new challenges such as digital stress, constant availability and insecurity of competence.
Psychological stress caused by AI: A topic with high relevance
Die Introduction of AI often leads to uncertainty and stressas many employees initially fear being overwhelmed or feel threatened by losing their job. In order to counteract these burdens, the lecture emphasized the importance of a human-centered and participatory introduction of AI. Employees should be actively involved in the design of AI processes so that the introduction is more transparent and less burdensome.
Practical support from the KI NRW Future Center
The Future Center KI NRW offers practical support to prepare companies and their employees for digitalization and the use of AI. This includes further training, workshops and consulting services that are tailored to the individual needs of the company. The training not only promotes technical skills, but also ethical and communication skills, which are crucial for a successful and health-oriented introduction of AI.
Conclusion
The event clearly demonstrated that a… Successful introduction of AI in the company requires not only technical know-how, but also social and ethical skills. Dealing transparently with the psychological stress that can arise from AI is the key to a sustainable and health-promoting digitalization of the world of work.
Birgit Spernerdeputy regional manager of ver.di NRW, praised the contribution with the following words:
“The speakers at our event did an excellent job of describing the topic of artificial intelligence in such a way that the participants were drawn to their own living and working world. The opportunities and risks for mental health were clearly highlighted and ways were shown how the introduction of AI can be successful. The contribution made a complex topic transparent and encouraged the participants to get involved in the processes.”
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