REDMOND / LONDON (IT BOLTWISE) – Microsoft is under fire as users criticize the increasing integration of AI into Windows. As the company embraces AI-powered productivity, users are demanding a return to more robust and user-friendly features.
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Microsoft is facing a wave of criticism after Windows boss Pavan Davuluri unveiled his vision for an AI-powered operating system. Users expressed their dissatisfaction with the neglect of basic functions in favor of AI features. The instability and performance problems of Windows 11 are particularly the focus of the complaints.
Davuluri, who has led Windows development since 2021, had to respond to the negative reactions. He emphasized that Microsoft takes user feedback seriously and promised to improve the reliability and usability of the operating system. Still, the gap between Microsoft’s AI strategy and user expectations remains.
Criticism of Microsoft’s AI integration is not new. Since Windows 11 launched in 2021, there have been complaints about missing features and increasing reliance on Microsoft services. Users feel patronized by the AI features and want a more stable and less cluttered operating system.
Microsoft’s focus on AI is understandable given the competition. Companies like Perplexity are working on their own agentic operating systems, and Microsoft doesn’t want to be left behind. The partnership with OpenAI and the integration of Copilot into Microsoft products underline this strategy. But users are demanding concrete improvements and a return to basics.
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